LG Communications

Reputation issues
Leeds

This workshop will showcase the most successful examples of work to improve council reputation, including some of the Reputation Award winners. It will also show how you can manage your council reputation with less resources.

Sessions: Social Media, Social Marketing, Evaluation, Value for money

LGinsight event: Improving community engagement
Mayfair Library, 25 South Audley Street, Westminster, W1K 2PB

This event aims to show you how to better help and support your communities. It will investigate the need to move from consultation to conversation and how to make residents feel empowered and have increased trust.

There will be a case study from a Parish Council showing how they are set up and how communicators can help and support them.

Sessions: Effective use of consultation, research & consultation, “conversation”, local engagement

Core communications - essentials of communications in a fast changing world
Coventry City Council

This event is tailored for officers who wish to understand the fundamentals of local public service communications.

Sessions: The law and publicity, why do communications? Best in class communications, tools and channels 

Social Media
Cardiff 

This seminar will look at what organisations are doing to have two-way conversations with their customers using digital. Are council apps the way forward? Do we need to have prepared lists of FAQ's? Or does it require specialised digital media teams to firefight on twitter and facebook.

Sessions: Onine engagement, using new channels effectively

Behaviour Change campaigns
Kings Place, 90 York Way, London, N1 9AG

This session will geature individual Change4Life campaigns and also look at what other organisations are doing to change behaviours.

Sessions:

Internal Communications                                                                                            
Loxley House, Nottingham City Council

This seminar will look at managing and motivating staff in a tough public service environment. It will report on the most effective ways of managing transformation and using internal communications to support change.

Sessions: Managing change, effective tools, strategy and evaluation