Know your audience – how email helped us tackle school admissions days

Laura and Guy Birmingham council.jpg

Working alongside the counicl contact centre and school admissions team, the communications team at Birmingham City Council successfully reduced school admissions related phone calls with more than 50 per cent in two years by using audience insight.

Posted on 8th August 2018

Blog: Challenging press coverage on foster case was difficult and time consuming - but worth it

The-Times-Christian-Muslim-foster-care-front-e1504525901970.jpg

Andreas Christophorou, Divisional Director, Communications at London Borough of Tower Hamlets, explains how the comms team turned a misleading story on its head

Posted on 2nd August 2018

Rules of engagement: how we’re setting better standards for community consultation (1 comments)

LGcommsBlog.jpg

Nicky Speed, Corporate Communications Manager at Sefton Borough Council, on effective engagement.

Posted on 1st August 2018

My job in five gifs

Star Trek.jpg

Sarah Yates, Corporate Communications Manager at Broxtowe Borough Council, uses the power of the gif to describe her job.

Posted on 25th July 2018

Council satisfaction survey makes for sobering reading

lga_32088247733.jpg

Satisfaction levels with local councils are now at their lowest point for the last six years.

Posted on 24th July 2018

« Previous 1 | 2 | 3 | 4 | 5 | 6 | 7 Last »Page 1 of 32 ( 1 ~ 5 of 157 )