When it comes to knowing whether people have confidence in you, all too often the public sector has to fly blind. It’s hard for us to know whether the electorate, citizens or service users believe we will lead them safely into the future... unless you ask them.
Posted on 12th November 2018
As comms professionals, we are more sensitive than most to the fickle ways in which people make sense of the world.
Posted on 5th November 2018